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Fulfilment

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Published on

Jul 25, 2025

eCommerce

Fulfilment

The complete process of receiving, processing, and delivering customer orders.

Fulfilment encompasses all warehouse and logistics activities required to pick, pack, and ship products accurately and on time. Efficient fulfilment ensures customer satisfaction by minimising errors and delays. It often involves inventory management, order processing, packaging, shipping, and returns handling, supported by technology like Warehouse Management Systems (WMS).

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