A Library of
What Matters
A Library of
What Matters
Knowledge, insight and support—all in one place.
Knowledge, insight and support—all in one place.
Knowledge, insight and support—all in one place.
Helm Transforms Shadowfoam’s Order Process
Helm Transforms Shadowfoam’s Order Process
Before partnering with Helm, Shadow Foam faced significant challenges in managing their order fulfilment process. As orders increased, the manual process of writing order details and creating shipping labels became a time-consuming bottleneck.
Before partnering with Helm, Shadow Foam faced significant challenges in managing their order fulfilment process. As orders increased, the manual process of writing order details and creating shipping labels became a time-consuming bottleneck.

"Helm understood Our Needs & Scaled With Us"
Every day the guys in production can have a look and see exactly what is needing to be shipped at that time. And that's all because of Helm.
Every day the guys in production can have a look and see exactly what is needing to be shipped at that time. And that's all because of Helm.
Jonathan Shone
Jonathan Shone
Managing Director
Managing Director

12
12
min. read
min. read
Amazon FBM Changes 2026: What UK Sellers Need to Know
Amazon is tightening delivery and handling time rules for UK Fulfilled by Merchant sellers from July 2026. Here's what's changing, and what to do.

11
11
min. read
min. read
Multi-Channel Inventory Management: A Practical Guide
Multi-channel inventory management is the process of tracking and controlling stock levels for products sold across more than one sales channel, so that every channel shows an accurate, up-to-date figure at all times. It covers three things: knowing how much stock you have, deciding how that stock is shared between channels, and keeping every platform updated as orders come in.

7
7
min. read
min. read
Inventory Management vs Warehouse Management: The Stocky Wake-Up Call
If you're one of the brands still relying on Stocky for purchase orders, supplier records, or stock counts, the instinct is to go looking for "a Stocky alternative". That usually just means another Shopify inventory management app that looks and feels similar. We'd push back on that. Stocky was never built to run a growing operation, it was built to plug a gap in Shopify's native tools. Its retirement is a good moment to ask a bigger question, and it's really a question of inventory management vs warehouse management: are you managing inventory, or are you actually managing your warehouse?

Location
eBay Open UK 2026
eBay Open UK is eBay's biggest free event for business sellers, bringing the UK eBay seller community together for a day of expert sessions, workshops and one-to-one advice on growing and future-proofing your store.

Location
Never Compromise: The Helm WMS Q2 2026 Release
Live demo of the innovations already changing how you work

Location
Retail Jam 2026
The Helm WMS team will be at RetailJam 2026. If you want to talk through how warehouse management, carrier connectivity and order operations fit into your retail strategy, come and find us on the day.

Location
eBay Open UK 2026
eBay Open UK is eBay's biggest free event for business sellers, bringing the UK eBay seller community together for a day of expert sessions, workshops and one-to-one advice on growing and future-proofing your store.

Location
Never Compromise: The Helm WMS Q2 2026 Release
Live demo of the innovations already changing how you work

Multimodal 2026
Multimodal 2026
Multimodal 2026
The Despatch Company will be on the show floor, showcasing how Helm WMS, Voila and Neuro help logistics providers, 3PLs and in‑house operations turn complex networks into something you can actually control.
Documentation Hub
Documentation Hub
Boost Your Warehouse Performance
Your starting point for all Helm documentation. Find clear, step-by-step guides to help you set up, manage and optimise your warehouse operations with confidence. Whether you’re just getting started or looking to refine your setup, everything you need is right here.

eBay Open UK 2026
eBay Open UK 2026
eBay Open UK 2026
eBay Open UK is eBay's biggest free event for business sellers, bringing the UK eBay seller community together for a day of expert sessions, workshops and one-to-one advice on growing and future-proofing your store.

Helm WMS: Roadmap
See what’s coming next in Helm and what’s already live. Track new features, improvements and what we’re working on behind the scenes.

Helm WMS: Updates
Keep up with the latest improvements, fixes and new features. All the important changes, clearly explained and easy to follow.
FAQs
Straight Answers to Common Questions
Got a question? You’re probably not the first. Here are the answers to some of the things people ask us most—quick, honest and straight to the point.
Straight Answers to Common Questions
Got a question? You’re probably not the first. Here are the answers to some of the things people ask us most—quick, honest and straight to the point.
FAQs
Straight Answers to Common Questions
Got a question? You’re probably not the first. Here are the answers to some of the things people ask us most—quick, honest and straight to the point.
Can I sync the same products across multiple sales channels?
Can I sync the same products across multiple sales channels?
How long does it take to setup and onboard with Helm?
How long does it take to setup and onboard with Helm?
Does Helm charge for store and courier connections?
Does Helm charge for store and courier connections?
What size 3PLs & eCommerce brands use Helm?
What size 3PLs & eCommerce brands use Helm?