Returns Made Simple

On-Brand

Returns Portal

Helm makes returns simple and seamless. Customers get a branded portal to start the process and your team manages everything from approval to restocking, all in one place. No spreadsheets, no confusion, just a clear and controlled return flow.

Branded Return Portal: Let customers request returns through a clear and professional online experience.

Full Process in One Place: Approve, track and restock returns directly within Helm

Self-Service Returns

Let customers manage their returns from start to finish through a branded online portal. They can choose the items, give a reason, and get updates without needing to speak to your team.

Smart Return Rules

Set clear rules for what can be returned, when and how. Helm gives you control over your return policy by product, order value or time period, so the process works for your business.

Print-Free Drop Off

Customers can return parcels without printing a label. They just show a return code at a parcel shop or locker, making returns easier and more convenient.

Returns Made Simple

On-Brand

Returns Portal

Branded Return Portal: Let customers request returns through a clear and professional online experience.

Full Process in One Place: Approve, track and restock returns directly within Helm

Self-Service Returns

Let customers manage their returns from start to finish through a branded online portal. They can choose the items, give a reason, and get updates without needing to speak to your team.

Smart Return Rules

Set clear rules for what can be returned, when and how. Helm gives you control over your return policy by product, order value or time period, so the process works for your business.

Print-Free Drop Off

Customers can return parcels without printing a label. They just show a return code at a parcel shop or locker, making returns easier and more convenient.

Returns Made Simple

On-Brand

Returns Portal

Branded Return Portal: Let customers request returns through a clear and professional online experience.

Full Process in One Place: Approve, track and restock returns directly within Helm

Self-Service Returns

Let customers manage their returns from start to finish through a branded online portal. They can choose the items, give a reason, and get updates without needing to speak to your team.

Smart Return Rules

Set clear rules for what can be returned, when and how. Helm gives you control over your return policy by product, order value or time period, so the process works for your business.

Print-Free Drop Off

Customers can return parcels without printing a label. They just show a return code at a parcel shop or locker, making returns easier and more convenient.

Returns Made Simple

On-Brand

Returns Portal

Branded Return Portal: Let customers request returns through a clear and professional online experience.

Full Process in One Place: Approve, track and restock returns directly within Helm

Self-Service Returns

Let customers manage their returns from start to finish through a branded online portal. They can choose the items, give a reason, and get updates without needing to speak to your team.

Smart Return Rules

Set clear rules for what can be returned, when and how. Helm gives you control over your return policy by product, order value or time period, so the process works for your business.

Print-Free Drop Off

Customers can return parcels without printing a label. They just show a return code at a parcel shop or locker, making returns easier and more convenient.

Label

Return Label in the Box

Helm lets you pack a return label inside the box before it ships. Ideal for exchanges, rentals or anything expected to come back. The customer gets everything they need to return the item quickly, with no extra steps.

Perfect for Exchanges and Rentals: Include a return label when you know the item is coming back.

Frictionless Process: No need for the customer to go online or contact support

Locker Returns Made Simple

Let customers return items through local locker boxes with no queues, no printing and no need to speak to anyone. The simpler it is for them, the faster you get items back.

Lower Return Costs: Locker services are often cheaper than standard returns, saving you money on every shipment.

Customer Convenience: Lockers are open day and night, giving your customers more choice and flexibility.

Fewer Support Requests: A smooth self-service experience means fewer emails and fewer return-related queries.

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