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Apr 20, 2026

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Apr 20, 2026

Top Pimento WMS Alternatives in 2026 for Efficient Warehouses

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Why Teams Look for Pimento WMS Alternatives 

Pimento covers the core of warehouse operations and gets teams live quickly. For smaller eCommerce brands and 3PLs (third-party logistics) with straightforward needs, that's often enough. 

But as operations grow, pressure shows up. Shipping still sits outside the fulfilment flow. Automation works at a task level but doesn't connect warehouse execution to carrier decisions. And for teams handling higher volumes or more complex dispatch, that gap becomes a daily problem. 

There are a few great alternatives that solve those challenges and we discuss them in this guide. 

Who this guide is for: UK-based eCommerce brands and 3PLs where warehouse execution and carrier management are starting to drive the conversation. 

Who this guide is not for: Smaller operations with low order volumes where Pimento's current feature set is more than sufficient. 

How We Evaluated Pimento WMS Alternatives 

Each tool in this guide was assessed on how well it supports operations once warehouse execution starts to matter more than surface-level automation. 

This is not a comparison of feature lists. Most of these platforms cover the basics. The differences show up when order volumes increase, fulfilment complexity grows, and teams need their systems to reflect what's actually happening on the warehouse floor, not just what the rules say should happen. 

Evaluation Area 

What It Means in Practice 

Warehouse Execution Depth 

Does the system guide and control pick, pack, and dispatch workflows, or does it sit above them? 

Carrier & Shipping Integration 

Is shipping connected to the fulfilment flow, or does it operate as a separate layer that teams have to manage independently? 

Automation Beyond Task Rules 

Does automation reduce manual intervention across the operation, or does it handle individual task triggers without joining them up? 

Inventory Accuracy & Control 

Can the system maintain real-time stock accuracy across locations, channels, and warehouses as volume grows? 

Multi-Warehouse & 3PL Support 

Does the platform handle multiple sites, client billing, and operational separation without requiring significant workarounds? 

Scalability Without Added Complexity 

Can the system scale with the operation without requiring more tools, more integrations, or more manual oversight? 

Implementation & Ongoing Effort 

How long does it take to go live, and how much internal resource is needed to keep it running day to day? 

The Top Alternatives to Pimento WMS 

1. Helm WMS 

What Is Helm WMS? 

Helm WMS is a cloud-based warehouse management system built for eCommerce brands and 3PLs that need fulfilment, shipping, and sales channel management to work together. 

Pimento handles warehouse operations well at a surface level. But in their platform, shipping sits outside the fulfilment flow. Automation operates at a task level. And carrier decisions happen after the warehouse has already done its work. For teams where those gaps are minor, that's fine. For teams where they're not, it's where things start to break down. 

Helm takes a different approach. Orders come in from every sales channel (Shopify, Amazon, TikTok Shop, eBay and more) into one place. The warehouse team picks and packs using guided, scan-driven workflows. And shipping decisions are part of that flow, not bolted on at the end.  

Helm offers the most integrations in the industry, over 650 across couriers, marketplaces, and sales channels put together. And its smart rule engine handles carrier selection, address fixing, order routing, and dispatch logic automatically based on what's actually happening in the warehouse. 

Where Pimento leans heavily into customer-facing features like branded tracking portals, self-serve returns, freebies triggered by workflows, Helm covers all of that too, through its native returns portal, branded tracking pages, automated customer notifications via email and SMS, and a self-service returns flow that feeds directly back into the WMS.  

But the difference is in the starting point. Helm builds outward from warehouse execution: getting pick, pack, dispatch, and carrier logic right first, then wrapping that with a strong post-purchase layer. Pimento starts from the customer experience and works backward. For teams where warehouse accuracy and carrier decisions are the primary problem, that distinction matters. 

For 3PLs specifically, Helm also comes with Voila (shipping and carrier management) and Neuro (integrations platform) as part of the wider ecosystem of The Despatch Company, which means the whole operation, from inbound stock to outbound delivery, can run through connected tools rather than a patchwork of separate systems. 

How Does Helm WMS Compare Against the Evaluation Criteria? 

Evaluation Area 

How Helm WMS Fits 

Warehouse Execution Depth 

Guided pick, pack, and dispatch workflows with barcode scanning, intelligent pick routes, and real-time stock updates at every stage. 

Carrier & Shipping Integration 

Connected to over 650 couriers and sales channels with smart carrier selection built into the fulfilment flow. 

Automation Beyond Task Rules 

Rule engine handles carrier selection, order routing, address fixing, and dispatch logic automatically, reducing manual intervention across the operation. 

Inventory Accuracy & Control 

Real-time stock sync across all connected channels, with cycle counting, reorder alerts, batch and lot tracking, and location-level visibility. 

Multi-Warehouse & 3PL Support 

Multi-warehouse support on higher plans, with the wider TDC ecosystem covering carrier management and integrations for 3PL operations. 

Scalability Without Added Complexity 

Scales from startup to enterprise without requiring additional standalone tools (order volume and features expand within the same platform). 

Implementation & Ongoing Effort 

Implementation happens typically within weeks. Dedicated support with personalised onboarding and ongoing account management. 

Who Is Helm WMS Best Suited To? 

UK-based eCommerce brands and 3PLs that need warehouse execution, carrier management, and sales channel connectivity in one place, and where shipping decisions need to reflect what's actually happening on the warehouse floor. 

How Much Does Helm WMS Cost? 

Helm offers a free plan for startups, with paid plans starting from £50 per month. Pricing can be found here

Implementation time depends on warehouse size and complexity but is typically 1-4 weeks. 

What Should You Consider Before Choosing Helm WMS? 

  • Helm is cloud-based. It’s not suited to teams that require on-premise deployment. 

  • The full value of the platform becomes clearer when used alongside Voila and Neuro; teams only looking for basic WMS functionality may not need the wider ecosystem. 

  • Multi-warehouse support is available from the Ultimate plan upward. 

2. Mintsoft 

What Is Mintsoft? 

Mintsoft is a cloud-based WMS built specifically for 3PLs and eCommerce fulfilment operations. It's a well-established platform in the UK market and a common consideration for 3PLs that need strong client management, billing, and warehouse execution in one system. 

Teams often look at Mintsoft when they need something more operationally serious than Pimento, but aren't ready to move to a full enterprise system. 

How Does Mintsoft Compare Against the Evaluation Criteria? 

Evaluation Area 

How Mintsoft Fits 

Warehouse Execution Depth 

Strong pick, pack, and dispatch workflows with barcode scanning and mobile app support on higher tiers. 

Carrier & Shipping Integration 

Over 175 courier integrations, with automated label printing and shipment tracking built in. 

Automation Beyond Task Rules 

Automation modules for order rules and batch scheduling available as add-ons (not included in the core plan). 

Inventory Accuracy & Control 

Real-time stock management across multiple locations and clients, with solid reporting tools. 

Multi-Warehouse & 3PL Support 

3PL client management is a core part of the platform, including billing, client portals, and stock separation. 

Scalability Without Added Complexity 

Scales with order volume and client count, though some advanced features require additional modules. 

Implementation & Ongoing Effort 

Onboarding is included in most plans, with multiple training options and a customer success plan available as an add-on. 

Who Is Mintsoft Best Suited To? 

UK-based 3PLs and fulfilment operations that need strong client management, billing, and warehouse execution, and want a platform with a strong UK track record and courier ecosystem.

How Much Does Mintsoft Cost? 

Mintsoft's Medium plan starts from £325 per month, covering operations up to 5,000 orders and including inventory management. The Large plan starts from £629 per month, covers up to 15,000 orders, and supports multiple warehouse sites and brands. Custom pricing is available for higher volumes. 

What Should You Consider Before Choosing Mintsoft? 

  • Advanced automation modules like order rules and batch scheduling are add-ons, and not included in the base plan, which means costs can add up fast. 

  • Serial and batch-tracked products and auto-assemblies are noted limitations currently on Mintsoft's roadmap. 

  • The mobile barcode scanning app is available as a paid add-on on custom plans. 

3. Peoplevox 

What Is Peoplevox? 

Peoplevox is an eCommerce-specific WMS with a strong focus on warehouse execution accuracy. It's been a fixture in the UK eCommerce WMS market for some time and is particularly known for scan-driven picking workflows and solid pick accuracy rates. 

Teams tend to look at Peoplevox when warehouse accuracy is the primary driver and when they want a system built specifically for eCommerce rather than adapted from a broader supply chain tool. 

How Does Peoplevox Compare Against the Evaluation Criteria? 

Evaluation Area 

How Peoplevox Fits 

Warehouse Execution Depth 

Strong scan-driven pick, pack, and dispatch workflows with mobile Android app support and configurable process flows. 

Carrier & Shipping Integration 

Integrates with delivery platforms like Metapack and others, but carrier management is handled through third-party connections rather than natively. 

Automation Beyond Task Rules 

Configurable process flows offer operational flexibility, though automation depth is more limited compared to newer platforms. 

Inventory Accuracy & Control 

Real-time inventory tracking across multiple warehouse locations with solid location mapping. 

Multi-Warehouse & 3PL Support 

Supports multiple warehouse locations and some 3PL use cases, though it's primarily designed for brands rather than 3PL client management. 

Scalability Without Added Complexity 

Scales for mid-market eCommerce brands, though implementation can take several months depending on complexity. 

Implementation & Ongoing Effort 

Implementation timelines vary. Some teams report significant onboarding time and effort before going live. 

Who Is Peoplevox Best Suited To? 

Mid-market eCommerce brands where warehouse accuracy is the top priority and the operation is already at a scale that justifies a dedicated, eCommerce-only WMS. 

How Much Does Peoplevox Cost? 

Peoplevox's pricing is quote-based and not published publicly. However, third-party sources indicate costs starting from around £1,600 per month for up to five users with additional charges for configurable dashboards, mobile dispatch, and returns modules. 

What Should You Consider Before Choosing Peoplevox? 

  • Pricing is not transparent. You'll need to go through a sales process to get a number. 

  • Implementation can be lengthy and resource-intensive, particularly for complex operations. 

  • Carrier management sits outside the platform and requires third-party integrations to handle. 

  • Primarily designed for brands, not 3PL client management. 

4. Linnworks 

What Is Linnworks? 

Linnworks is a multi-channel commerce platform that covers order management, inventory, listings, and basic warehouse operations from one place. It's widely used by eCommerce retailers that sell across multiple marketplaces and want a central hub to manage it all. 

Teams often look at Linnworks when the primary pain is channel complexity (too many sales channels, too much manual order management) rather than warehouse execution depth. 

How Does Linnworks Compare Against the Evaluation Criteria? 

Evaluation Area 

How Linnworks Fits 

Warehouse Execution Depth 

Offers warehouse management functionality, though it's stronger on order and inventory management than on guided pick, pack, and dispatch workflows. 

Carrier & Shipping Integration 

Connects to leading carriers with automated shipping and label generation across channels. 

Automation Beyond Task Rules 

Rules engine for order routing and automation, though depth varies by plan and module. 

Inventory Accuracy & Control 

Real-time inventory sync across more than 100 marketplaces and channels (a genuine strength for multichannel sellers). 

Multi-Warehouse & 3PL Support 

Multi-warehouse functionality available, though 3PL-specific client management is limited compared to dedicated 3PL platforms. 

Scalability Without Added Complexity 

Scales well for multi-channel retail operations, though warehouse execution features can feel secondary at higher volumes. 

Implementation & Ongoing Effort 

Generally quicker to get started than enterprise WMS platforms, with tiered onboarding packages available. 

Who Is Linnworks Best Suited To? 

eCommerce brands selling across multiple channels and marketplaces that want inventory, orders, and listings managed centrally, and where warehouse execution depth is less of a priority than channel connectivity. 

How Much Does Linnworks Cost? 

Linnworks pricing is tiered based on monthly order volume, with no fixed prices published publicly. Add-on modules including Linnworks WMS, SkuVault Enhanced Warehouse, and Linnworks Forecasting are priced separately on top of the base plan. 

What Should You Consider Before Choosing Linnworks? 

  • Pricing is custom and not published. Budget conversations require going through their sales team. 

  • Warehouse execution features are less mature than dedicated WMS platforms, particularly for high-volume pick, pack, and dispatch. 

  • The mobile app has been in beta for some time, which can be a limitation for warehouse floor use. 

  • 3PL client management and billing are not a core part of the platform. 

5. Infoplus WMS 

What Is Infoplus WMS? 

Infoplus is a cloud-based WMS designed for 3PLs, eCommerce retailers, and wholesalers that need a configurable, API-driven platform without enterprise-level price tags. It's built around the idea that different businesses need different workflows, and that a WMS should be adaptable enough to reflect that rather than forcing operations into a fixed structure. 

Teams tend to look at Infoplus when they've outgrown simpler tools and need something with more operational depth and integration flexibility, but aren't ready to commit to a heavyweight enterprise system. 

How Does Infoplus Compare Against the Evaluation Criteria? 

Evaluation Area 

How Infoplus Fits 

Warehouse Execution Depth 

Supports pick, pack, and dispatch workflows including order batching and wave picking, with iOS and Android app support for warehouse floor operations. 

Carrier & Shipping Integration 

Integrates with major carriers and connects to eCommerce platforms, though some users handle shipping through a third-party tool alongside Infoplus. 

Automation Beyond Task Rules 

Open API and scriptable automation allow considerable customisation, though some advanced workflows require technical resources to set up and maintain. 

Inventory Accuracy & Control 

Real-time inventory tracking across multiple warehouse sites, with lot control, high and low stock alerts, and inventory adjustment tools. 

Multi-Warehouse & 3PL Support 

Supports multi-warehouse operations and includes 3PL billing functionality, though some users note the billing workflow could be more streamlined. 

Scalability Without Added Complexity 

Scales well for mid-sized operations, though the platform's depth can feel overwhelming for teams without dedicated technical resources. 

Implementation & Ongoing Effort 

Onboarding support is included, with video tutorials and a knowledge base. Additional training is available at extra cost for some tiers. 

Who Is Infoplus Best Suited To? 

Small to mid-sized 3PLs, eCommerce retailers, and wholesalers that need a configurable, API-driven WMS with 3PL billing and multi-warehouse support and have the technical appetite to set it up to suit their workflows. 

How Much Does Infoplus Cost? 

Infoplus has three pricing tiers: a Startup plan at $495 per month, the Infoplus WMS plan at $695 per month, and the Infoplus 3PL WMS plan at $895 per month. 

What Should You Consider Before Choosing Infoplus? 

  • Infoplus is a US-based platform, and less established in the UK market, with courier and carrier integrations weighted toward North American operators. 

  • Some users report the platform can feel slow during data updates and that certain workflows involve more steps than necessary. 

  • The packing and shipping side of the platform is noted by some users as an area where third-party tools are often brought in alongside it. 

  • Advanced automation and customisation often require scripting knowledge or professional services support. 

6. Extensiv (formerly 3PL Central) 

What Is Extensiv? 

Extensiv, formerly known as 3PL Central, is a cloud-based WMS built specifically for third-party logistics providers. It's one of the more established names in the 3PL WMS space, with a long track record of helping 3PLs move from paper-based processes to automated, client-visible operations.  

The platform rebranded from 3PL Central to Extensiv in 2022 and has since expanded its product suite to cover order management, multi-warehouse network tools, and small parcel shipping alongside its core WMS. 

Teams look at Extensiv when 3PL client management (billing, visibility portals, EDI, multi-client inventory separation) is the central requirement, and they want a platform with a proven history in that space. 

How Does Extensiv Compare Against the Evaluation Criteria? 

Evaluation Area 

How Extensiv Fits 

Warehouse Execution Depth 

Covers receiving, putaway, picking, packing, and shipping with barcode scanning and mobile capabilities. 

Carrier & Shipping Integration 

Integrates with carriers for label generation and shipment tracking. A separate Small Parcel Suite module handles carrier rate-shopping at an additional cost. 

Automation Beyond Task Rules 

Automated order processing, receiving, and billing workflows are core to the platform. More advanced automation may require additional modules. 

Inventory Accuracy & Control 

Real-time inventory visibility across multiple clients and warehouse locations, with strong audit trail and reporting tools. 

Multi-Warehouse & 3PL Support 

3PL client management is central to the platform. Billing, client portals, EDI, and multi-client inventory separation are all built in. 

Scalability Without Added Complexity 

Extensiv reports that clients grow orders by an average of 22% yearly and save around 161 hours per month by automating manual tasks. 

Implementation & Ongoing Effort 

Onboarding support is provided, though some users note a learning curve during setup. The platform is widely described as reliable once configured. 

Who Is Extensiv Best Suited To? 

Small to mid-sized 3PLs, particularly those in the US, where multi-client inventory management, automated billing, EDI integration, and client visibility are the primary drivers. 

How Much Does Extensiv Cost? 

Extensiv's pricing is not publicly listed on their website and is quote-based depending on operational scale and modules required. Note that Extensiv is a US-origin platform and primarily serves the North American market. UK-based 3PLs should verify carrier and integration coverage for their specific setup before committing. 

What Should You Consider Before Choosing Extensiv? 

  • Primarily US-focused. Some users outside North America have noted gaps in carrier integrations and regional support. 

  • The UI is described by some reviewers as dated, with certain workflows requiring more steps than modern platforms. 

  • Advanced features like the Small Parcel Suite and multi-warehouse Network Manager are separate modules with additional costs. 

7. Körber (Warehouse Edge) 

What Is Körber? 

Körber is an enterprise supply chain technology provider whose WMS offering, formerly known as HighJump, sits at the higher end of the market. It's designed for larger, more complex logistics operations where warehouse execution needs to connect with transport management, yard management, and broader supply chain systems in a single environment. 

Teams typically reach Körber when they've genuinely outgrown mid-market WMS tools and need a platform that can handle very high order volumes, multi-site operations, and deep automation, including robotics and materials handling equipment integration. 

How Does Körber Compare Against the Evaluation Criteria? 

Evaluation Area 

How Körber Fits 

Warehouse Execution Depth 

Enterprise-grade execution across receiving, putaway, picking, packing, and dispatch, with support for voice, RF scanning, and robotics integration. 

Carrier & Shipping Integration 

Connects to carriers and transport management systems, with parcel and freight shipping covered within the broader Körber platform. 

Automation Beyond Task Rules 

Advanced automation including labour management, slotting optimisation, and integration with material handling equipment and robotics. 

Inventory Accuracy & Control 

Real-time inventory visibility across complex, multi-site operations with full traceability and audit capability. 

Multi-Warehouse & 3PL Support 

Supports multi-site and 3PL operations at enterprise scale, with client management and billing capabilities built in. 

Scalability Without Added Complexity 

Built for large-scale operations. The complexity is part of the proposition. Not suited to teams that need simplicity. 

Implementation & Ongoing Effort 

Implementation is significant and typically takes months, with dedicated project teams and professional services required. 

Who Is Körber Best Suited To? 

Large logistics operations, enterprise retailers, and complex 3PLs where the operation has genuinely grown beyond what mid-market WMS platforms can support, and where the budget and internal resource exist to implement and run an enterprise system properly. 

How Much Does Körber Cost? 

Körber pricing is enterprise-level and entirely quote-based. Implementation costs, licensing, and ongoing support all contribute to a total cost of ownership that sits significantly higher than mid-market alternatives. 

What Should You Consider Before Choosing Körber? 

  • Not suited to small or mid-sized operations. The complexity and cost are designed for enterprise scale. 

  • Implementation timelines are measured in months and require dedicated internal and external resource to manage. 

  • Overkill for teams whose primary problems sit at the warehouse execution or carrier management level, rather than enterprise-wide supply chain orchestration. 

  • Ongoing management requires technical expertise that smaller teams may not have in-house.

8. Deposco 

What Is Deposco? 

Deposco is a cloud-native fulfilment platform that combines WMS, order management, and supply chain planning on a single codebase. It positions itself in the space between mid-market WMS tools and full enterprise systems, aiming to give growing retailers and 3PLs the depth of an enterprise platform without the implementation timelines or complexity that typically come with it. 

Deposco's platform helps more than 4,000 retailers, 3PLs, DTC brands, and wholesalers process over 165 million consumer orders worldwide. Teams tend to look at Deposco when they need something more capable than a lightweight WMS but aren't ready, or don't want, to take on a full enterprise implementation. 

How Does Deposco Compare Against the Evaluation Criteria? 

Evaluation Area 

How Deposco Fits 

Warehouse Execution Depth 

System-directed workflows for receiving, putaway, picking, packing, and shipping, with barcode scanning validation at every stage and robotics integration support. 

Carrier & Shipping Integration 

Direct parcel carrier integrations with dimensional weight calculation, rate comparison, and real-time shipment tracking built into the platform. 

Automation Beyond Task Rules 

Advanced rules engine for order allocation, routing, and fulfilment logic, with AI-enabled insights available across the platform. 

Inventory Accuracy & Control 

Real-time inventory visibility across channels and warehouse locations, with more than 99% order accuracy reported by customers. 

Multi-Warehouse & 3PL Support 

Supports multi-site operations and 3PL billing automation, with client-specific workflow configuration available without custom development. 

Scalability Without Added Complexity 

Deposco's cloud-native design scales from single-warehouse operations to complex multi-site networks without architectural overhauls. 

Implementation & Ongoing Effort 

Deposco consistently achieves full deployment in 4-8 weeks, significantly faster than enterprise alternatives. 

Who Is Deposco Best Suited To? 

Growing eCommerce brands, DTC businesses, and 3PLs in the mid-market that need enterprise-grade fulfilment capability with faster implementation and less operational complexity than traditional enterprise WMS platforms. 

How Much Does Deposco Cost? 

Deposco pricing is quote-based and not published publicly. It’s based on order volumes, warehouse setup, and required modules. As a US-headquartered platform, UK-based teams should confirm regional support, carrier integrations, and implementation availability before progressing. 

What Should You Consider Before Choosing Deposco? 

  • Pricing is not transparent. You'll need to go through a sales process to get a figure. 

  • Primarily a US-based platform. UK teams should verify carrier coverage and regional support availability. 

  • Better suited to operations that have already outgrown basic WMS tools and need a more capable platform, rather than smaller teams with straightforward fulfilment needs. 

  • The breadth of the platform (WMS, OMS, planning, and integrations) can be more than some operations need if the core problem is warehouse execution alone. 

Which Pimento WMS Alternative Is Right for You? 

Your Situation 

What Usually Matters Most 

Tools That Tend to Fit 

Pimento works, but shipping feels disconnected from warehouse execution 

Carrier decisions that reflect what's happening in the warehouse, not just rules set up weeks ago 

Helm WMS 

Manual fixes are increasing at dispatch 

Reducing handoffs between pick, pack, and ship so fewer overrides are needed at the end 

Helm WMS, Mintsoft 

You need stronger 3PL client management and billing 

Multi-client inventory separation, automated billing, and client visibility portals 

Mintsoft, Extensiv 

You're scaling pick and pack volume and need execution depth 

Scan-driven workflows, intelligent pick routing, and real-time inventory accuracy 

Helm WMS, Peoplevox 

You sell across many channels and need better inventory control 

Multichannel stock sync, order centralisation, and marketplace connectivity 

Linnworks, Helm WMS 

You need more automation flexibility and API-driven configurability 

Customisable workflows with open API access and 3PL billing built in 

Infoplus, Mintsoft 

You're operating at enterprise or high-complexity 3PL scale 

Multi-site control, advanced automation, and carrier orchestration at volume 

Körber, Deposco 

Questions to Ask Before Switching from Pimento WMS 

Question 

Why It's Worth Asking 

How Helm Helps 

Where do manual fixes happen most often in your current operation? 

If teams are stepping in to correct things at dispatch, it usually means the system isn't reflecting how orders actually move through the warehouse. 

Helm connects carrier decisions to picking and packing workflows, so fewer edge cases need fixing at the end. 

Is shipping a separate step or part of the fulfilment flow? 

When shipping sits outside the warehouse, gaps appear, especially when something goes wrong and teams need to trace what happened. 

Helm brings shipping into the pick–pack–dispatch flow, so there's less back-and-forth between systems. 

How well does your automation hold up as order types get more complex? 

Task-level automation works until it doesn't. When orders start varying, by channel, carrier, priority, or product type, rules alone rarely cover every case. 

Helm's rule engine handles carrier selection, order routing, and dispatch logic automatically, adjusting based on what's actually in the warehouse. 

Do you need better warehouse execution or more customer-facing features? 

Pimento invests heavily in the customer-facing layer. If the real problem is on the warehouse floor, more CX features won't solve it. 

Helm starts with warehouse execution and connects outward, to carriers, channels, and customer communication, from there. 

How much operational change can your team absorb at once? 

Moving systems is a process change as much as a system change. The more complex the operation, the more planning is needed. 

Helm can run alongside existing systems during transition, making phased rollouts easier to manage without forcing full change on day one. 

Implementation & Migration Considerations 

Consideration 

What to Expect 

How Helm Helps 

Moving from a workflow-first platform to an execution-first WMS 

Shipping stops being managed through rules and becomes part of the fulfilment flow. That's a different way of working, not just a different tool. 

Helm embeds shipping logic into pick–pack–ship workflows rather than adding it on at the end, making the transition feel more natural for warehouse teams. 

Migrating product, inventory, and order data 

Getting clean data out of one system and into another takes time. The more historical data you need, the more planning is required before go-live. 

Helm's onboarding team works through data migration with you, with personalised setup sessions to get the configuration right before going live. 

Training warehouse teams on new workflows 

Teams used to Pimento's mobile-first, guided interface will need time to adapt to scan-driven warehouse workflows. 

Helm's interface is designed to be picked up quickly on the warehouse floor, with mobile app support and guided processes that reduce the learning curve. 

Running both systems in parallel during transition 

Overlapping systems reduces risk but adds short-term complexity and requires careful management of stock and order data across both. 

Helm is built to work alongside existing tools during phased rollouts, so you can move at a pace that suits the operation rather than switching everything at once. 

Timeline to go live 

Simpler operations can typically go live in a matter of weeks. More complex setups with multiple warehouses, many integrations, or high order volumes take longer to configure properly. 

Helm is significantly faster to implement than enterprise WMS platforms, with a target of getting customers live quickly, without cutting corners on setup. 

There will always be some disruption when you change how your warehouse operates. But what you're working toward is fewer daily fixes once things settle in. 

When Warehouse Execution Needs to Come First 

Pimento works well when the priority is customer experience: branded tracking, self-serve returns, flexible automations, and a clean interface for 3PL clients. 

As operations grow, the questions change. How accurate is the picking? How well does carrier logic hold up at volume? Where do manual fixes keep appearing? Those questions point back to warehouse execution, and that's where a different kind of platform is needed. 

For teams moving in that direction, Helm brings shipping into fulfilment, offers over 650 integrations across couriers, marketplaces, and sales channels, and gives warehouse teams the guided workflows, real-time inventory control, and dispatch intelligence to keep pace with growth. 

If that's the problem you're trying to solve, it's worth seeing how it would work in your setup. 

Book a demo and walk through it with your own workflows in mind. 

Frequently Asked Questions 

Is Pimento WMS Still a Good Option for Small 3PLs and eCommerce Brands? 

Yes. For smaller teams with straightforward fulfilment needs, low order volumes, and a strong focus on customer experience features like branded tracking and self-serve returns, Pimento can work well. If the operation is simple and the current feature set covers your daily needs, there's no pressing reason to switch. 

When Does Pimento Start to Feel Like a Limitation? 

Usually when warehouse execution becomes the primary bottleneck, when picking accuracy starts to slip, when carrier decisions require manual intervention, or when the automation layer can't keep up with more complex order types. If teams are regularly stepping in to fix things before dispatch, that's the signal. 

Do I Need a WMS or Just Better Shipping Tools? 

That depends on where the friction sits. If the core problem is around carrier selection and label generation, a better shipping tool may be enough. If issues are appearing earlier: in picking, packing, inventory accuracy, or how orders are routed through the warehouse, a fulfilment-first WMS is a better fit. 

Can I Move Away from Pimento Gradually? 

Yes. Many teams run Pimento alongside a new system for a period before fully transitioning. The key is planning the overlap carefully so it doesn't become permanent, with clear milestones for when each part of the operation moves across. 

Is Helm WMS Only for Large Operations? 

No. Helm has plans for smaller teams and scales up through Business and Ultimate tiers as order volumes and feature requirements grow. It's designed to grow with the operation rather than require a platform change at each stage. 

What Happens to My Existing Integrations When I Switch? 

That depends on which integrations you're currently using and what your new platform supports. Helm offers over 650 integrations across sales channels, marketplaces, and couriers, so most common integrations are covered. It's worth mapping your current connections early in the evaluation process to confirm coverage before committing. 

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