Overview of Wish
Wish is a global online marketplace known for connecting merchants with millions of value-conscious customers. With a mobile-first approach and strong international reach, Wish offers sellers the tools to promote and sell products across diverse markets.
Integration Features
Order Sync
Helm automatically imports orders from Wish, consolidating them into a single dashboard for simplified processing and fulfilment.
Inventory Sync
Real-time inventory syncing ensures that stock levels between Helm and Wish remain consistent, reducing overselling and out-of-stock errors.
Shipping & Fulfilment
Generate shipping labels, dispatch orders, and push tracking data back to Wish - all through Helm’s interface.
Tracking Updates
Tracking numbers and delivery statuses are automatically updated on Wish, keeping customers informed with minimal manual effort.
Benefits of Integrating Wish with Helm
Centralised Multi-Channel Fulfilment: Manage orders from Wish and other sales channels within a single platform, streamlining operations.
Accurate Inventory Management: Real-time stock updates help prevent overselling and stockouts, ensuring a reliable shopping experience for customers.
Automated Shipping Processes: Reduce manual tasks by automating label generation and tracking updates, saving time and minimising errors.
Enhanced Customer Communication: Keep customers informed with automatic tracking updates, leading to improved satisfaction and trust.
How to Get Started with Wish Integration
Access Your Helm Account: Log in to your Helm dashboard.
Navigate to Stores: Select the "Stores" tab from the side menu.
Add or Edit a Store: Use "+ ADD" to create a new store or "View Store" to modify an existing one.
Add the Wish Sales Channel: In the store settings, click "+ ADD" under sales channels and choose "Wish".
Authorise Connection: Follow the prompts to connect and grant permissions to your Wish account.
Configure Settings: Adjust sync and fulfilment preferences to match your workflow.
📘 Setup documentation for Wish will be provided soon.
Common Use Cases
Automated Order Processing for all Wish orders.
Real-Time Inventory Management to avoid overselling.
Enhanced Customer Experience through timely tracking updates.
Integrating Wish with Helm empowers your business to manage e-commerce operations more efficiently, enhancing both operational efficiency and customer satisfaction.