Overview of THG
THG (The Hut Group) is a global e-commerce operator with a world-class fulfilment network, managing logistics for both its own brands and external clients. THG’s infrastructure spans the UK, EU, and US, offering high-speed order processing, scalable warehousing, and international delivery capabilities. For brands seeking hands-off fulfilment at scale, THG is a proven partner.
Integration Features
Helm’s integration with THG connects your WMS directly to their fulfilment operations, making third-party fulfilment faster, more accurate, and fully traceable.
Order Routing to THG
Orders from your connected channels are automatically routed to THG for picking, packing, and dispatch—no manual exports or third-party software needed.
Stock Sync Between Helm and THG
Inventory levels at THG are synced with Helm in real time. You always know what’s available, even across multiple fulfilment sites or countries.
Live Tracking & Status Updates
Once THG dispatches an order, tracking data is automatically pulled into Helm and pushed back to your connected sales channels. No more chasing updates.
Returns Visibility
Helm keeps your returns workflow in sync with THG’s reverse logistics process. Stock statuses and reasons for return flow back into your system for full transparency.
Benefits for Your Warehouse Operations
One Source of Truth
Even when fulfilment happens off-site, Helm gives your team complete visibility across inventory, order status, and tracking.
Fewer Manual Touchpoints
Automated order routing and live sync reduce the need for CSVs, emails, or platform hopping—saving time and avoiding errors.
Global Fulfilment, Local Oversight
Manage international shipping and 3PL workflows from a single system without losing operational control.
How to Get Started
Set Up Your THG Fulfilment Account
Work with THG to onboard your brand, products, and preferred shipping lanes.Connect THG in Helm
Log in to Helm and follow the guided integration flow. Our documentation walks you through every step.