Overview of Liverpool
Liverpool is a well-established department store and e-commerce platform, offering a premium shopping experience across a wide range of categories—from fashion and beauty to home and lifestyle. As a trusted retail brand, Liverpool provides merchants with a valuable opportunity to connect with a large and engaged customer base through its online marketplace.nt.
Integration Features
Order Sync
Helm automatically imports orders from Liverpool, consolidating them into a single dashboard for simplified processing and fulfilment.
Inventory Sync
Real-time inventory syncing ensures that stock levels between Helm and Liverpool remain consistent, helping reduce overselling and out-of-stock errors.
Shipping & Fulfilment
Generate shipping labels, dispatch orders, and push tracking data back to Liverpool—all managed seamlessly through Helm’s interface.
Tracking Updates
Tracking numbers and delivery statuses are automatically updated on Liverpool, ensuring customers receive timely and accurate information.
Benefits of Integrating Liverpool with Helm
Centralised Multi-Channel Fulfilment
Manage Liverpool orders alongside other sales channels within a single, streamlined platform.
Accurate Inventory Management
Synchronise stock levels in real time to maintain product availability and prevent stock discrepancies.
Automated Shipping Processes
Reduce manual tasks by automating label generation, dispatch confirmation, and tracking updates—saving time and minimising errors.
Enhanced Customer Communication
Keep customers informed throughout the delivery process with automatic tracking updates, leading to greater satisfaction and trust.
How to Get Started with Liverpool Integration
Access Your Helm Account: Log in to your Helm dashboard.
Navigate to Stores: Select the "Stores" tab from the side menu.
Add or Edit a Store: Use "+ ADD" to create a new store or "View Store" to modify an existing one.
Add the Liverpool Sales Channel: In the store settings, click "+ ADD" under sales channels and choose "Liverpool".
Authorise Connection: Follow the prompts to connect and grant permissions to your Liverpool account.
Configure Settings: Adjust sync and fulfilment preferences to match your workflow.
📘 Setup documentation for Liverpool will be provided soon.
Common Use Cases
Automated Order Processing for all Liverpool orders.
Real-Time Inventory Management to avoid overselling.
Enhanced Customer Experience through timely tracking updates.
Integrating Liverpool with Helm empowers your business to manage e-commerce operations more efficiently, enhancing both operational efficiency and customer satisfaction.