Discover What’s Behind HIVED’s Network

Speakers

Meet the Panel

Callum Houston and Amy Goodberry sit down with HIVED's Jack Follett to look at how a fully electric network holds up in practice. Meet the people behind the conversation.

Callum Houston

Chief Commercial Officer

Callum Houston is Chief Commercial Officer at The Despatch Company, the technology group behind Helm. With a career spent across logistics, fulfillment and eCommerce, he helps retailers and 3PLs ship faster, cut errors and scale without limits.

Amy Goodberry

Head of Enterprise Accounts

Amy Goodberry leads Enterprise Sales at The Despatch Company. With deep expertise in consumer behavior at the checkout and beyond, and a keen understanding of the final mile, she helps enterprise retailers and 3PLs build the operational foundations to grow at scale.

Jack Follett

Customer Success Lead

Jack Follett leads the customer success function at HIVED, working closely with brands across the country to dramatically improve their last-mile delivery performance and ensure they get the most value they can out of the HIVED network.

WATCH THE TRAILER

1 min 30

Highlights

What We Cover

How is HIVED Building a Zero-Emission Network?

What Changes As Delivery Networks Expand?

Are Delivery Networks Getting Better or Worse?

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What's Covered

We Discuss

Everything You Need to Scale

Everything You Need

to Scale

Every delivery partner says they are fast, reliable and green. Far fewer can show what that looks like once a network scales and pushes into new cities. We sit down with HIVED, the UK's fully electric parcel network, to get past the claims and into the detail. Here's what the conversation covers:

01 How HIVED is scaling an all-electric courier network while maintaining speed, reliability and customer experience.

Discover what makes HIVED different, how their network competes in a changing market, and why sustainability is becoming a key factor for retailers choosing delivery partners.

01

How HIVED is scaling an all-electric courier network while maintaining speed, reliability and customer experience.

Discover what makes HIVED different, how their network competes in a changing market, and why sustainability is becoming a key factor for retailers choosing delivery partners.

01 How HIVED is scaling an all-electric courier network while maintaining speed, reliability and customer experience.

Discover what makes HIVED different, how their network competes in a changing market, and why sustainability is becoming a key factor for retailers choosing delivery partners.

02 What happens when a growing courier network moves beyond its original market?

From expanding into new cities to handling peak periods, explore how HIVED protects service levels, manages operational challenges and prepares for the future of last-mile delivery.

02

What happens when a growing courier network moves beyond its original market?

From expanding into new cities to handling peak periods, explore how HIVED protects service levels, manages operational challenges and prepares for the future of last-mile delivery.

02 What happens when a growing courier network moves beyond its original market?

From expanding into new cities to handling peak periods, explore how HIVED protects service levels, manages operational challenges and prepares for the future of last-mile delivery.

03 The questions every logistics team wants answered.

We discuss driver models, workforce challenges, first-attempt delivery success rates and how HIVED approaches reliability in an increasingly competitive courier landscape.

03

The questions every logistics team wants answered.

We discuss driver models, workforce challenges, first-attempt delivery success rates and how HIVED approaches reliability in an increasingly competitive courier landscape.

03 The questions every logistics team wants answered.

We discuss driver models, workforce challenges, first-attempt delivery success rates and how HIVED approaches reliability in an increasingly competitive courier landscape.

04 Can electric delivery scale beyond urban routes?

HIVED shares how they are building a lower-emission delivery network, measuring their environmental impact and staying ahead as sustainability becomes a bigger priority for consumers and retailers.

04

Can electric delivery scale beyond urban routes?

HIVED shares how they are building a lower-emission delivery network, measuring their environmental impact and staying ahead as sustainability becomes a bigger priority for consumers and retailers.

04 Can electric delivery scale beyond urban routes?

HIVED shares how they are building a lower-emission delivery network, measuring their environmental impact and staying ahead as sustainability becomes a bigger priority for consumers and retailers.

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