Helm vs ShipHero

Still thinking
Helm or ShipHero?
Still thinking
Helm or ShipHero?
Helm understood Our Needs & Scaled With Us
Jonathan Shone
Managing Director

"Helm has truly transformed the way we manage inventory and workflows across multiple sites. Integrating our Shopify and TikTok stores was essential for Plouise's growth, and Helm delivered exactly the fast and flexible solution we needed."
Joshua Martin
Head of Operations



Begin the fastest migration now, no fee.
We'll move all your data - orders, products, locations, and courier rules - from ShipHero to Helm in just a few days.
No fees. No downtime. Just faster, cleaner fulfilment from day one.
Why are teams switching from ShipHero to Helm?
ShipHero focuses on fulfilment but can be costly and complex. Helm delivers powerful warehouse tools with simpler pricing and faster onboarding. That’s why fulfilment teams switch to Helm for better support, seamless integrations, and hassle-free migration.

All in One WMS with Integrations to carrier and sales channels
All in One WMS with Integrations to carrier and sales channels
All in One WMS with Integrations to carrier and sales channels
ShipHero’s UK eCommerce integrations are limited, missing key local platforms and real-time syncing. Helm connects to 150+ sales channels—including major UK platforms—ensuring accurate stock, smooth orders, and no overselling. For UK brands needing reliable local eCommerce connectivity, Helm is the clear choice.
ShipHero’s UK eCommerce integrations are limited, missing key local platforms and real-time syncing. Helm connects to 150+ sales channels—including major UK platforms—ensuring accurate stock, smooth orders, and no overselling. For UK brands needing reliable local eCommerce connectivity, Helm is the clear choice.
ShipHero’s UK eCommerce integrations are limited, missing key local platforms and real-time syncing. Helm connects to 150+ sales channels—including major UK platforms—ensuring accurate stock, smooth orders, and no overselling. For UK brands needing reliable local eCommerce connectivity, Helm is the clear choice.

UK Support and consultancy
UK Support and consultancy
UK Support and consultancy
UK-based support that actually responds—no ticket queues or long waits. You get fast, friendly, human help from real experts who truly understand your business and its unique challenges. Whether it’s a quick question or something more complex, our dedicated team is always here to help whenever you need it.
UK-based support that actually responds—no ticket queues or long waits. You get fast, friendly, human help from real experts who truly understand your business and its unique challenges. Whether it’s a quick question or something more complex, our dedicated team is always here to help whenever you need it.
UK-based support that actually responds—no ticket queues or long waits. You get fast, friendly, human help from real experts who truly understand your business and its unique challenges. Whether it’s a quick question or something more complex, our dedicated team is always here to help whenever you need it.
Own the Post-Purchase Experience with Helm
Own the Post-Purchase Experience with Helm
Own the Post-Purchase Experience with Helm
Helm doesn’t just manage orders—it owns the entire post-purchase experience with built-in courier SLA reporting, branded notifications, and a seamless self-service returns platform. Helm makes it effortless to keep your customers informed, satisfied, and coming back for more.
Helm doesn’t just manage orders—it owns the entire post-purchase experience with built-in courier SLA reporting, branded notifications, and a seamless self-service returns platform. Helm makes it effortless to keep your customers informed, satisfied, and coming back for more.
Helm doesn’t just manage orders—it owns the entire post-purchase experience with built-in courier SLA reporting, branded notifications, and a seamless self-service returns platform. Helm makes it effortless to keep your customers informed, satisfied, and coming back for more.
Features
Your Toolkit with Helm
Connected Commerce
Connect Your Whole Business
Helm connects you to over 650 sales channels, couriers, and marketplaces—all from one powerful platform. It takes care of orders, shipping, and stock, so you can spend less time on operations and more time growing your business.
650+ Integrations: Connect instantly with sales channels, marketplaces, and couriers.
Bring your order management, shipping, and stock together in one simple platform.
Your Orders, on Autopilot
Endless Automation
Possibilities with Helm
Helm’s rule engine takes care of the repetitive stuff. Automatically pick shipping services, tag or flag orders, route them into folders, fix incorrect data like address errors, and even set expected dispatch times. Set your rules once and let Helm handle the rest. Flexible, powerful and built to save you time.
Smart Order Routing: Automatically pick the best shipping service for each order.
Smart Address Fixing: Automatically correct common address errors.
Your Team, on Track
Simplified Staff
Performance Tracking
Helm shows you what your team is working on and how they are performing. With clear dashboards and the Team Manager app, you can track progress, spot delays, and see when tasks are expected to finish. It gives you the visibility to stay in control and improve performance.

Live Dashboards: Real-Time Visibility Across Your Operation
Team KPIs: See Who’s Performing and Who Needs Support
Your Data, Ready to Talk
AI-Driven Insights from
Your Live Data
Helm gives you powerful dashboards to track performance, spot trends and keep your operation running smoothly. With built-in AI, you can go further—ask questions, uncover insights and get answers fast. It’s a smarter way to understand your business and make confident decisions.
Real-Time Metrics: See the Numbers That Keep You Moving
Simple Reporting: Build and Share Insights in Seconds
Features
What Does Helm Do for You?
Connected Commerce
Connect Your Whole Business
Helm connects you to over 650 sales channels, couriers, and marketplaces—all from one powerful platform. It takes care of orders, shipping, and stock, so you can spend less time on operations and more time growing your business.
650+ Integrations: Connect instantly with sales channels, marketplaces, and couriers.
Bring your order management, shipping, and stock together in one simple platform.
Your Orders, on Autopilot
Endless Automation
Possibilities with Helm
Helm’s rule engine takes care of the repetitive stuff. Automatically pick shipping services, tag or flag orders, route them into folders, fix incorrect data like address errors, and even set expected dispatch times. Set your rules once and let Helm handle the rest. Flexible, powerful and built to save you time.
Smart Order Routing: Automatically pick the best shipping service for each order.
Smart Address Fixing: Automatically correct common address errors.
Your Team, on Track
Simplified Staff
Performance Tracking
Helm shows you what your team is working on and how they are performing. With clear dashboards and the Team Manager app, you can track progress, spot delays, and see when tasks are expected to finish. It gives you the visibility to stay in control and improve performance.

Live Dashboards: Real-Time Visibility Across Your Operation
Team KPIs: See Who’s Performing and Who Needs Support
Your Data, Ready to Talk
AI-Driven Insights from
Your Live Data
Helm gives you powerful dashboards to track performance, spot trends and keep your operation running smoothly. With built-in AI, you can go further—ask questions, uncover insights and get answers fast. It’s a smarter way to understand your business and make confident decisions.
Real-Time Metrics: See the Numbers That Keep You Moving
Simple Reporting: Build and Share Insights in Seconds
Features
Your Toolkit with Helm
Connected Commerce
Connect Your Whole Business
Helm connects you to over 650 sales channels, couriers, and marketplaces—all from one powerful platform. It takes care of orders, shipping, and stock, so you can spend less time on operations and more time growing your business.
650+ Integrations: Connect instantly with sales channels, marketplaces, and couriers.
Bring your order management, shipping, and stock together in one simple platform.
Your Orders, on Autopilot
Endless Automation
Possibilities with Helm
Helm’s rule engine takes care of the repetitive stuff. Automatically pick shipping services, tag or flag orders, route them into folders, fix incorrect data like address errors, and even set expected dispatch times. Set your rules once and let Helm handle the rest. Flexible, powerful and built to save you time.
Smart Order Routing: Automatically pick the best shipping service for each order.
Smart Address Fixing: Automatically correct common address errors.
Your Team, on Track
Simplified Staff
Performance Tracking
Helm shows you what your team is working on and how they are performing. With clear dashboards and the Team Manager app, you can track progress, spot delays, and see when tasks are expected to finish. It gives you the visibility to stay in control and improve performance.

Live Dashboards: Real-Time Visibility Across Your Operation
Team KPIs: See Who’s Performing and Who Needs Support
Your Data, Ready to Talk
AI-Driven Insights from
Your Live Data
Helm gives you powerful dashboards to track performance, spot trends and keep your operation running smoothly. With built-in AI, you can go further—ask questions, uncover insights and get answers fast. It’s a smarter way to understand your business and make confident decisions.
Real-Time Metrics: See the Numbers That Keep You Moving
Simple Reporting: Build and Share Insights in Seconds
Features
Your Toolkit with Helm
Connected Commerce
Connect Your Whole Business
Helm connects you to over 650 sales channels, couriers, and marketplaces—all from one powerful platform. It takes care of orders, shipping, and stock, so you can spend less time on operations and more time growing your business.
650+ Integrations: Connect instantly with sales channels, marketplaces, and couriers.
Bring your order management, shipping, and stock together in one simple platform.
Your Orders, on Autopilot
Endless Automation
Possibilities with Helm
Helm’s rule engine takes care of the repetitive stuff. Automatically pick shipping services, tag or flag orders, route them into folders, fix incorrect data like address errors, and even set expected dispatch times. Set your rules once and let Helm handle the rest. Flexible, powerful and built to save you time.
Smart Order Routing: Automatically pick the best shipping service for each order.
Smart Address Fixing: Automatically correct common address
errors.
Your Team, on Track
Simplified Staff
Performance Tracking
Helm shows you what your team is working on and how they are performing. With clear dashboards and the Team Manager app, you can track progress, spot delays, and see when tasks are expected to finish. It gives you the visibility to stay in control and improve performance.

Live Dashboards: Real-Time Visibility Across Your Operation
Team KPIs: See Who’s Performing and Who Needs Support
Your Data, Ready to Talk
AI-Driven Insights from
Your Live Data
Helm gives you powerful dashboards to track performance, spot trends and keep your operation running smoothly. With built-in AI, you can go further—ask questions, uncover insights and get answers fast. It’s a smarter way to understand your business and make confident decisions.
Real-Time Metrics: See the Numbers That Keep You Moving
Simple Reporting: Build and Share Insights in Seconds
Features
Your Toolkit with Helm
Connected Commerce
Connect Your Whole Business
Helm connects you to over 650 sales channels, couriers, and marketplaces—all from one powerful platform. It takes care of orders, shipping, and stock, so you can spend less time on operations and more time growing your business.
650+ Integrations: Connect instantly with sales channels, marketplaces, and couriers.
Bring your order management, shipping, and stock together in one simple platform.
Your Orders, on Autopilot
Endless Automation
Possibilities with Helm
Helm’s rule engine takes care of the repetitive stuff. Automatically pick shipping services, tag or flag orders, route them into folders, fix incorrect data like address errors, and even set expected dispatch times. Set your rules once and let Helm handle the rest. Flexible, powerful and built to save you time.
Smart Order Routing: Automatically pick the best shipping service for each order.
Smart Address Fixing: Automatically correct common address errors.
Your Team, on Track
Simplified Staff
Performance Tracking
Helm shows you what your team is working on and how they are performing. With clear dashboards and the Team Manager app, you can track progress, spot delays, and see when tasks are expected to finish. It gives you the visibility to stay in control and improve performance.

Live Dashboards: Real-Time Visibility Across Your Operation
Team KPIs: See Who’s Performing and Who Needs Support
Your Data, Ready to Talk
AI-Driven Insights from
Your Live Data
Helm gives you powerful dashboards to track performance, spot trends and keep your operation running smoothly. With built-in AI, you can go further—ask questions, uncover insights and get answers fast. It’s a smarter way to understand your business and make confident decisions.
Real-Time Metrics: See the Numbers That Keep You Moving
Simple Reporting: Build and Share Insights in Seconds
FAQs
Straight Answers to Common Questions
Got a question? You’re probably not the first. Here are the answers to some of the things people ask us most—quick, honest and straight to the point.
FAQs
Straight Answers to Common Questions
Got a question? You’re probably not the first. Here are the answers to some of the things people ask us most—quick, honest and straight to the point.
FAQs
Straight Answers to Common Questions
Got a question? You’re probably not the first. Here are the answers to some of the things people ask us most—quick, honest and straight to the point.
Can I sync the same products across multiple sales channels?
Can I sync the same products across multiple sales channels?
Can I sync the same products across multiple sales channels?
Can I sync the same products across multiple sales channels?
How long does it take to setup and onboard with Helm?
How long does it take to setup and onboard with Helm?
How long does it take to setup and onboard with Helm?
How long does it take to setup and onboard with Helm?
Does Helm charge for store and courier connections?
Does Helm charge for store and courier connections?
Does Helm charge for store and courier connections?
Does Helm charge for store and courier connections?
What size 3PLs & eCommerce brands use Helm?
What size 3PLs & eCommerce brands use Helm?
What size 3PLs & eCommerce brands use Helm?
What size 3PLs & eCommerce brands use Helm?
Enterprise-Level Efficiency
Enterprise-Level Efficiency
%50
Effiency in Stock Flow
%40
Cost Reduction Strategies
%40
Cost Reduction Strategies
%50
Effiency in Stock Flow
%90
Streamlined Supply Chain
%40
Cost Reduction Strategies
%50
Effiency in Stock Flow
%90
Streamlined Supply Chain
Powering Retail at Every Level
Chosen by Growing and
Chosen by Growing and
Global Brands
Global Brands
Everything Connected
Connect Everything,
Sell Everywhere
Helm connects your ecommerce platforms, marketplaces and couriers in one place. It automates data flow, reduces manual work and keeps your operation running smoothly.
Everything Connected
Connect Everything,
Sell Everywhere
Helm connects your ecommerce platforms, marketplaces and couriers in one place. It automates data flow, reduces manual work and keeps your operation running smoothly.
Everything Connected
Connect Everything,
Sell Everywhere
Helm connects your ecommerce platforms, marketplaces and couriers in one place. It automates data flow, reduces manual work and keeps your operation running smoothly.
Everything Connected
Connect Everything,
Sell Everywhere
Helm connects your ecommerce platforms, marketplaces and couriers in one place. It automates data flow, reduces manual work and keeps your operation running smoothly.
Everything Connected
Connect Everything,
Sell Everywhere
Helm connects your ecommerce platforms, marketplaces and couriers in one place. It automates data flow, reduces manual work and keeps your operation running smoothly.