I’ve had a great experience with Helm WMS. Been with them for 3 months now. Their support is great and the product is constantly improving. We gave some feedback about functionality, and one week later, they released an update that included our recommendation. All round, very happy.

Kane at Helm was absolutely brilliant! He guided me through integrating a new shipping service for TikTok 4PL with patience, clarity, and technical know-how. Every step was explained thoroughly, and he made what could’ve been a complex process feel smooth and manageable. What really stood out was his follow-up—checking in to ensure everything was running perfectly. Thank you, Kane!

Helm has transformed the way we ship and helped us grow from a ranshack operation in a garage to a full fledged 3PL. They take the time to help you problem solve and come visit you in person to show you how to use the software when you're doing it wrong. It has many hidden tricks we're very excited to try when our next container load turns up. Big shout out to Adam

After much research with other software providers online and with demo's I decided to proceed with Helm to support the running of my 3PL. The onboarding was superb and highly customised to my requirements. Almost 7 months later we are over the moon with the decision to work with Helm. The team are friendly, support is rapid (and a huge plus is that there is no extra cost for support), and there are new features and updates appearing almost weekly. Would highly recommend using Helm for your business and the team are great!

Working with Helm WMS has been an absolute pleasure. From the very beginning, the team was professional, attentive, and genuinely invested in delivering what we needed. They took the time to listen carefully, kept in touch with daily calls, and were always quick to respond and resolve any issues that came up. A special mention goes to Kane, Sam, Adam, and Harry, who were all exceptional throughout the process - patient, supportive, and incredibly helpful in guiding my inexperienced self every step of the way. Their attention to detail, clear communication, and commitment to quality made the whole experience smooth and stress free. Helm WMS delivered on every promise, and their competitive pricing makes them excellent value for money. I’m genuinely looking forward to working with the team for many years to come and wouldn’t hesitate to recommend Helm WMS to anyone looking for a reliable, professional, and customer focused partner.

I would just like to say that we have been working with Helm WMS for nearly 2 years and cannot fault them, they are diligent, professional and will always go the extra mile to ensure you are happy. An excellent team with great technical knowledge.

Helm WMS literally changed my business!! After being stuck at 10 working days dispatch for months we got down to 3 working days in just 2 weeks using Helm WMS! The team are incredible! It’s a fully worthy Investment fir your business!

Absolute time & money saver - the most critical part of running our ecommerce business. We sell on various sales channels (Shopify, OnBuy, Fruugo, Amazon, eBay etc) and all orders are pulled directly into Helm WMS and shipped with one click. The platform is so easy to use, and has saved us hours and hours of manual fulfilment and greatly reduced packing errors. The support team is fantastic and we've tweaked the system to run just as we need. It's an incredible system and I would recommend it to anyone looking to streamline their ecommerce fulfilment systems.

The system is well made, with a lot of development work clearly still being put in to further improving it. The on-boarding and support teams have been the really seller for us. We knew we would never find an off the shelf system, perfectly customised to how we work. But having the great on-boarding and support teams, means we have had wonderful, quick support finding solutions and making everything work in what is ultimately a better overall process flow for the operations.

We have recently made the switch from Linnworks and I've had no issues whatsoever. The software is very user friendly, the support has been great and communication is top notch.